An unauthorized message from Mark Z


I don’t know if you have ever tried to contact Meta’s customer center.

Yes… Mark and his guys at Facebook and Co.

I have done it…

Several times.

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I run other businesses… and I had no choice.

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Since the middle ages and their torture chambers, you can’t get a better experience.

Not even chat GPT knows the number to call, the mail to write them… or the form.

Once that you locate it – and good luck with this – wait and see the level of response.

Of course, you tried first to solve your issue through their Q&A pages.

Hundreds of thousands of cases and issues… but impossible to find yours.

The form… not adapted for your case.

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And so on.

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If Facebook was a PPP…

Oups… if it was…

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Or maybe not…

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Because you know something?

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You can’t know your price.

You can’t know your risk profile.

You can’t know your finance cost.

Or your cost… in general.

You can’t know your bankability.

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Without a KPI regime.

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I wonder what KPI the guys of Facebook has for customer satisfaction and resolution of issues…

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Probably… if it was a PPP someone forgot…

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And know, that you have the monopoly of that little section of road, hospital or social media… you are F*cked.

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Don’t do that.

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For more insights about what to do with Facebook, Mark Z and Co… you can click below.

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​Don't get embarrassed - Get the basics in PPPs​

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Vicente Valencia

I talk about Personal Growth, Management, Infrastructure and More | C-Suite Executive | Mentor, Coach, Strategic Consultant | Real Estate Investor | 👇JOIN +2k readers 👇

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