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Dear project managers and executives I have seen this many times. And doubts and concerns freeze you like a bunny looking at the two lights of the car moving to you. Look. If you're witnessing a standoff between two inflated egos, do everyone a favor: Will it feel disruptive? Yes. ​ I've seen projects lose millions because someone had to be right. Leadership is about subtraction. ​ More wisdom? Check below.
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A few days ago, I had a big argument with my team in Panama. They had spent almost 3 weeks trying to convince a client to change banks for her mortgage. It was a no-brainer.Lower interest rates.Lower fees. They showed her, over and over again, different scenarios… all in vain. You may wonder how, after 2 or 3 days of trying, they kept pushing. She is a public servant.And the team was trying to convince her to move from a government-owned bank to a fully private one. I repeat.Public servant....
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