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Ego vs execution war story
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Dear project managers and executives I have seen this many times. And doubts and concerns freeze you like a bunny looking at the two lights of the car moving to you. Look. If you're witnessing a standoff between two inflated egos, do everyone a favor: Will it feel disruptive? Yes. ​ I've seen projects lose millions because someone had to be right. Leadership is about subtraction. ​ More wisdom? Check below.
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Vicente Valencia
Weekly insights on how to perform when it matters | High-stakes decisions. Real situations. No BS. | 👇JOIN +2k readers 👇
The person across the table is rarely the real problem. The unresolved issue is. But once negotiations get tense, we forget that. We start blaming motives. Questioning competence. Building a case against the person. And from there, everything gets worse. Because when you turn the other side into the enemy, solving the issue becomes almost impossible. Bye, bye, partnership. The better approach is simple: Separate the person from the problem. Be hard on the issue. Clear on the facts. Direct...
January 2018. London. Whittington Hospital. A fire. It was controlled. Patients evacuated. The hospital continued operating. Crisis over? Not even close. The fire exposed a much bigger problem. There were serious disagreements. Condition of the building. The fire safety defects. Who was contractually responsible for fixing them. Etc. The NHS Trust said the PFI company had failed to remedy the problems. The PFI company disagreed. A “mis huevos” (ego battle) situation… Payments were withheld....
You opened the project on time. Construction is finished. The ribbon has been cut. The lenders are happy. The Board can finally breathe. And then operations begin. Good for you. This is what we want to be in a big project. A few months pass by, and suddenly you realize that you are handling a different kind of monster. The subcontractor starts interpreting the contract in its favour. Small issues become recurring issues. Performance reports say everything is fine, while cash is slowly leaking...