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PPP = Prolonged, Painful, and Pointless. But not this time. Somehow, against all odds, cultures, and acronyms… The New Royal Adelaide Hospital in South Australia didn’t just avoid disaster — it delivered. Let me break it down for you:
The predictions? “Too complex.” But guess what? They finished it. And not just finished — they pulled off a clinical-grade, digitally-integrated, energy-efficient mega-hospital that actually works. The secret sauce?
Crazy, right? How couldn’t I have thought about it? A PPP that respected scope, handled conflict like grown-ups, and even came out functional on the other side. How could it be possible… Anyway. Some still say it was luck. I say it was proof that PPPs can work… if you don’t staff them with saboteurs. Do you want some blood? Take a look to the lessons below?
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Someone lied to me yesterday. And not even a good lie. A lazy one. A client texts me on WhatsApp: “Aqualia came. They say we need to build an additional drainage point to install the final water meters. We have 10 days.” 10 days. That was the giveaway. Let me translate this for you. Aqualia. The most incompetent utility provider in Spain after Endesa (about those guys, I can talk another day). The same Aqualia that took 7 months to even show up. Now suddenly… they give us 10 days? Come on....
In 27 minutes on the phone, I domesticated the beast. “How did you do it?” my project manager asked. Using his ego. Context. Contractor. Spain. Penthouse. Water coming from the ceiling. “Go fix it. It’s under warranty.” “No. Warranty expired. When I left, there was no leak.” I’ve seen worse. And more creative lies. This one was just… lazy. Less than a year since notification. In Spain, that’s a 3-year warranty. But fine. Let’s play. In judo, you don’t fight strength. You use it. Same here....
PPP is political. Innovation is often bullshit. Preferred bidder is where power shifts. Claims are part of the game. Long hours don’t mean value. Most people don’t understand the deal they’re working on. Risk allocation is everything. Relationships beat intelligence. Timing beats perfection. The best players think about the exit… from day one. If this makes you uncomfortable… good. That’s reality. Most people in this industry are busy.Very few are effective. And the gap between the two?...