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KPIs from a prison
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Some PPPs die before they start. And then there are those that rot from within — strangled by their own KPI regime. ​ Take the Peterborough Prison PPP in the UK. ​ The innocent believers in human nature wet dreamt about it. ​ Then came the contract. ​ The KPI framework was a bureaucrat’s dream — and an operator’s nightmare. Thousands of service specifications. Zero-tolerance compliance rules. Deductions triggered for things completely outside the operator’s control: prisoner profile changes, government policy shifts, even volume fluctuations. ​ It didn’t take long for the dream to turn into a never-ending dispute. ​ ​ ​ How typical! ​ The result? ​ ​ ​ They paid for a system that couldn’t possibly work. ​ The lesson? ​ Don’t go to prison. In PPPs, a contract nobody can comply with is a contract doomed from day one. ​ You can check the link below, and you’ll know why. Price will go up $599 on 1 October 2025.
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Vicente Valencia
I talk about Personal Growth, Management, Infrastructure and More | C-Suite Executive | Mentor, Coach, Strategic Consultant | Real Estate Investor | 👇JOIN +2k readers 👇
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